For some orders (e.g. ASN requests), we must perform KYC (know your customer) checks on you. This includes checking your identity, verifying you're authorized to act on your company's behalf, and checking that your company is in good standing. We use Stripe Identity to verify your identity.

For some orders, such as ASN requests, we have to perform KYC (know your customer) checks on you. This is to ensure the safety and security of our platform and to comply with regulations imposed by the RIPE NCC.

The KYC process involves checking your identity, verifying that you are authorized to act on your company's behalf, and ensuring that your company is in good standing.

We use Stripe Identity to verify your identity. It simply works by taking a picture of a government-issued ID document and taking a selfie to verify you own the document. Company registration documents are not processed by Stripe Identity and are instead verified by Arexico staff.

Our top priority when performing KYC checks is to always safeguard customer information and documents. Therefore we've decided to implement a policy so confidential information is never stored on our infrastructure and instead being directly handed over to a trusted 3rd party. Stripe is SOC2 and PCI certified which allows them to provide a higher security standard, due to regular security audits and designated information security staff.